Privacy Policy
Last updated: July 8, 2026
1. Data Controller
SIA Matrixx ("we", "us", "our") is the data controller responsible for the processing of your personal data collected through this website.
| Company | SIA Matrixx |
|---|---|
| Address | Atlantika 170, Jāņupe, Olaines pag., Olaines nov., LV-2127, Latvia |
| Registration No. | 40203339444 |
| sia.matrixx@gmail.com | |
| Phone | +371 24927200 |
2. Scope
This Privacy Policy applies to personal data we process when you visit our website, browse its content, or submit a contact or partnership inquiry through our forms. It does not cover data processed under separate written supply or distribution agreements with business clients.
3. Categories of Personal Data
Depending on how you interact with the website, we may process the following categories of data:
- Identity and contact data — full name, email address, phone number, company name, business type
- Communication data — message content and any information you voluntarily include in your inquiry
- Technical data — IP address, browser type, device information, referring URL, date and time of access
- Server log data — records generated automatically when you access the website
We do not use analytics, advertising, or marketing cookies on this website.
4. Sources of Data
We collect personal data directly from you when you submit our contact form or communicate with us by email or phone. Technical and server log data are collected automatically when you access the website.
5. Purposes and Legal Basis
We process personal data only where permitted under the General Data Protection Regulation (GDPR) and applicable Latvian law. The table below summarises our main processing activities:
| Purpose | Legal basis (Art. 6 GDPR) |
|---|---|
| Responding to B2B partnership and product inquiries | Legitimate interest (Art. 6(1)(f)) and, where applicable, steps prior to entering a contract (Art. 6(1)(b)) |
| Communicating about wholesale supply, logistics, and commercial terms | Legitimate interest (Art. 6(1)(f)) and, where applicable, performance of a contract (Art. 6(1)(b)) |
| Operating, securing, and maintaining the website | Legitimate interest in ensuring security and availability (Art. 6(1)(f)) |
| Complying with legal obligations | Legal obligation (Art. 6(1)(c)) |
Where we rely on legitimate interest, we balance our interests against your rights and expectations. You may object to processing based on legitimate interest as described in Section 9.
6. Data Retention
We retain personal data only for as long as necessary for the purposes described above:
- Contact form inquiries — up to 24 months from the date of submission, unless a business relationship is established
- Active business relationships — for the duration of the relationship and thereafter as required by applicable accounting, tax, and commercial law
- Server logs — typically up to 90 days, unless longer retention is required for security investigations
When retention periods expire, data is deleted or anonymised unless further storage is legally required.
7. Recipients and Processors
We do not sell your personal data. We may share data with trusted service providers who process data on our behalf under data processing agreements, including:
- Website hosting and infrastructure providers
- Email and communication service providers
- IT support and security providers
We may also disclose data where required by law, court order, or competent authority.
8. International Data Transfers
We aim to process and store data within the European Economic Area (EEA). If a service provider is located outside the EEA, we ensure appropriate safeguards are in place — such as Standard Contractual Clauses approved by the European Commission or an adequacy decision — before transferring personal data.
9. Your Rights
Under the GDPR, you have the following rights in relation to your personal data:
- Access — request confirmation of whether we process your data and obtain a copy
- Rectification — request correction of inaccurate or incomplete data
- Erasure — request deletion where processing is no longer necessary or lawful
- Restriction — request limitation of processing in certain circumstances
- Data portability — receive data you provided in a structured, commonly used format where processing is based on consent or contract and carried out by automated means
- Objection — object to processing based on legitimate interest
- Withdraw consent — where processing is based on consent, withdraw it at any time without affecting prior lawful processing
To exercise your rights, contact us at sia.matrixx@gmail.com. We will respond within one month, subject to applicable extensions for complex requests.
You also have the right to lodge a complaint with the Latvian supervisory authority:
Data State Inspectorate (Datu valsts inspekcija)
Website: www.dvi.gov.lv
10. Obligation to Provide Data
Providing your name, email address, and phone number through our contact form is necessary for us to respond to your inquiry. If you do not provide required fields, we may be unable to process your request. Other fields are optional.
11. Automated Decision-Making
We do not use automated decision-making or profiling that produces legal or similarly significant effects concerning you.
12. Website Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. No method of transmission over the internet is completely secure; we cannot guarantee absolute security.
13. Changes to This Policy
We may update this Privacy Policy from time to time. The current version is always available on this page with the date of last update shown above. Continued use of the website after changes are published constitutes acknowledgment of the updated policy.
14. Contact
For privacy-related questions or requests, contact:
SIA Matrixx
Atlantika 170, Jāņupe, Olaines pag., Olaines nov., LV-2127, Latvia
Email: sia.matrixx@gmail.com
Phone: +371 24927200
15. Related Documents
This document is provided for informational purposes and should be reviewed by qualified legal counsel before publication.